Privacy Policy
Last revised: May 7, 2026
This Privacy Policy explains how Novak Lock & Security Atlanta handles personal information collected through novaklockatlanta.com. It applies to anyone who browses the site, fills out a form, or sends in a service request. By using novaklockatlanta.com or submitting any information through it, you’re agreeing to the practices described here. Novak Lock & Security Atlanta may update this policy from time to time, and the current version will always be available on this page. Last updated: May 7, 2026.
What Information Does Novak Lock & Security Atlanta Collect?
When someone reaches out through a contact form, quote request, chat tool, or phone call, Novak Lock & Security Atlanta may collect details such as:
- Full name
- Phone number
- Email address
- Service address or location
- A description of the project or work needed
Beyond that, the site automatically gathers some basic technical data - things like which pages were visited, how long someone spent on them, and what browser or device was used. This happens in the background and is fairly standard for any website.
How Does Novak Lock & Security Atlanta Use Site Traffic Data?
Novak Lock & Security Atlanta looks at aggregate, anonymized information about how visitors move through novaklockatlanta.com - things like which pages get the most attention or where people tend to drop off. This helps improve the site over time. None of that browsing data is packaged up and sold to advertisers or data brokers. It stays at the level of general patterns, not individual profiles.
What Are You Agreeing To When You Submit Information?
Here’s the honest version: when you send a message, submit a form, start a chat, or otherwise hand over your contact details through novaklockatlanta.com, you’re giving Novak Lock & Security Atlanta - and the local professionals who may follow up on your request - the go-ahead to reach you. That means you may receive a phone call, a text message, or an email related to what you asked about.
That said, agreeing to receive those communications is entirely separate from any decision to hire someone or purchase a service. You’ll never be required to consent to calls or texts just to get work done - that’s not how it works here.
Does novaklockatlanta.com Use Cookies?
Yes - novaklockatlanta.com uses cookies and similar browser-based tools to remember basic preferences and to get a clearer picture of how the site is being used. These aren’t doing anything unusual; they help the site function smoothly and give Novak Lock & Security Atlanta useful (if general) insight into visitor behavior.
If cookies aren’t your thing, most browsers let you limit or block them through their settings. Keep in mind that turning them off might affect how certain parts of the site behave.
How Long Does Novak Lock & Security Atlanta Hold On to Information?
Information is kept for as long as it takes to handle the request it came with - once that’s wrapped up, there’s no reason to hold on to it indefinitely. Novak Lock & Security Atlanta also retains certain records as required by applicable law or for routine business recordkeeping. When data is no longer needed for either purpose, it’s removed.
What Choices Do Visitors Have?
You have a few straightforward options when it comes to your information:
- Opt out of text messages: Reply STOP to any SMS from Novak Lock & Security Atlanta and you won’t receive further texts.
- Find out what’s on file: Reach out through the contact page to ask what information Novak Lock & Security Atlanta has associated with you.
- Request deletion: If you’d like your information removed, send a request through the contact page and Novak Lock & Security Atlanta will take care of it, subject to any legal retention requirements.
How Is Your Information Protected?
Novak Lock & Security Atlanta takes reasonable steps - consistent with standard industry practices - to protect the information collected through novaklockatlanta.com from unauthorized access or misuse. That includes both technical measures and basic operational care. Even so, no system connected to the internet can promise airtight security, and Novak Lock & Security Atlanta can’t guarantee that information will never be accessed in ways outside its control.
Who Else Sees the Information You Submit?
When someone submits a service request through novaklockatlanta.com, that information - name, contact details, address, project notes - gets passed along to the local home-service companies and qualified tradespeople in the Atlanta, GA area who are positioned to actually show up, give a quote, and do the work. That’s the whole point of the form.
Those businesses make their own decisions about how and when to follow up. They operate independently, and once your information is in their hands, they may contact you directly about your project. Novak Lock & Security Atlanta isn’t in a position to control what they do with it after that point, so it’s worth knowing upfront that your details may be going to more than one company.
Still Have Questions About This Policy?
If something here isn’t clear, or if you’d like to make a request related to your information, Novak Lock & Security Atlanta is happy to help. Just head over to the contact page and send a message - someone will get back to you.